Susanne Jacobs is on a mission to help make work better so that we all live a life on purpose. Her impressive career spans almost 3 decades, with 19 years as head of Finance Operations and People for KPMG Europe. Susanne has led research into the neurobiology of trust and intrinsic motivation and, on the back of her academic knowledge and leadership experience, founded a company called The Seven. She has since helped many companies develop their leaders to establish a truly inclusive culture of trust and psychological safety.
In this episode, Susanne and I discuss what psychological safety really means, how you can create trust and safety in your business and what results you can expect from creating such a culture in your business.